Frequently Asked Questions
Everything you need to know about our natural Tea Tree Oil skin care.
Are your products suitable for sensitive skin?
Yes, our products are dermatologically tested and specifically formulated to be gentle yet effective, making them suitable for all skin types, including sensitive skin.
Where is your Tea Tree Oil sourced from?
We use 100% natural, pharmaceutical-grade Tea Tree Oil sourced directly from the pristine regions of Australia to ensure the highest quality and purity.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days to most metropolitan areas.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days for a full refund, even if you have already used it.
Are Australian Bodycare products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all our products are 100% vegan and we never test on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.